Expert Telephone Support
It can be bewildering finding the right thing for your bathroom. There are millions of products and parts and it can be hard to get a flavour for what you need from the images & descriptions you can find online.
Bathroom Sensations, the online arm J A Clarke & Co, have been serving the bathroom & plumbing industry since 1906. We have a number of experts on site and we are happy to answer your call & help you get it right.
Please call us on:
0116 251 5111
Monday to Friday 7.30am - 5pm
Saturday 7.30am - 12pm
Our aim is to give you confidence that, if you have a problem, you will be able to return your goods and get your money back with as little hassle as possible.
We have a detailed returns policy which you can read here:
In short, we will accept the return of damaged or faulty goods as well as unwanted goods or goods ordered in error. Our aim is to build a trusting relationship with our customers.
Top Ten Reasons Why Our Customers Choose Bathroom Sensations
Customer First - We keep the customers’ needs uppermost in our minds which is the key to our continued success
Best overall value! - dedicated to providing the best overall value possible! By making volume purchases from top name product suppliers, we are able to offer substantial discounts across all product lines and categories
Leading brands, huge selection - Browse our site, and you'll find hundreds of brand name products you could also find at other bathroom food stores and DIY centres --with one important difference: our prices are typically less. With our wide selection of quality brands, we think Bathroom Sensations is a great choice for your one-stop shopping!
Product Knowledge – with over 45 years in the industry, our team are here to offer you the very best knowledge to meet your needs. We are a library of information from unbiased sources
Effortless ordering - We make the shopping experience simple, moving you smoothly from login through checkout. And reordering is a breeze: update a previous order with just a few clicks, and you're done. When ordering from us, rest assured that your credit card and personal information will remain 100% private and secure
Real people, rapid service - One of the ways Bathroom Sensations can offer such low prices is by automating the whole ordering process. While our customer service agents don't actually take orders, they do offer real live customer support from our UK facility, 8 a.m. to 5 p.m.(UK time), Monday - Friday. We are also reachable during extended hours by chat and email to answer questions and resolve issues with your order. Of course, nobody's perfect. We may get quite busy at times, and we ask for a little patience. We'll do our best to take care of things promptly, efficiently and courteously--this is what our customers deserve!
Abundant delivery options - We know it's sometimes hard to remember when supplies are running low, the pantry is getting empty, and your toothpaste supply is squeezed. And we know you want to avoid paying outrageous prices to get your products sooner. So Bathroom Sensations offers a range of shipping options for getting your products to you on YOUR schedule. In the U.K. you may choose Priority Delivery to all counties, there are several DHL options. For international destinations, we have a selection of top carriers, offering fast delivery--in as short a time as 2 - 3 days.
Rewards Program - From the outset, we decided to forgo the expense of traditional advertising, and then pass the savings on to our customers. We’ve created a simple Bathroom Sensations Rewards Program that takes the savings even further. Bathroom Sensations Rewards gives new customers a discount for trying Bathroom Sensations, and rewards existing customers with credits or cash for making the referrals. Bathroom Sensations Rewards is a great way to help friends, family and colleagues save money at Bathroom Sensations, and build reward credits for saving on your future orders.
A greener way to shop - When you shop with us, you're part of a global solution. Bathroom Sensations uses uses 100% post-consumer recycled paper for 90% of all shipping boxes. Our bubble wrap is 40% recyclable, and we recycle virtually all packing materials received from manufacturers. All in the interest of a healthier, more sustainable planet!
Experience the difference when you order today!